1. What‘s the strength for your induction cooker?
A: 1. 16 years of experience for producing induction heating technology and induction cooker
2. factory organization: Headquarters + 9 units of operating agencies(coil factory, PCBA workshop, whole machine)
3. top 3 sales for my company: Induction cooker whole machine, PCBA, IC
4. The GS/CE testing data is in common with the Certificate Authority like SGS/TUV
5. Bespoke/ODM service
2. How about your R&D ability?
A:1. we have 70 engineers in company, and 10 is in the R&D department.
2. the innovation products will be launched per year: 7~10 kinds.
3. we have successful smart OEM project experiences:
a. One kind of smart induction cooker for Philips with the Bluetooth
b. IH Coffee Maker
c. IH Blender
d. IH Rice Cooker
3. Do you have any certification for company & products?
A: Factory: BSCI & ISO9001 & ISO14000
Products: CE, GS, CB, PSE & ETL, CCC, some other certification belongs to clients like KC
4. Can I get free samples for testing from your company?
A: Yes, usually we provide samples to clients for testing, and the samples cost and the shipping fee will be paid by the clients, after official order, the sample cost will refund to clients.
5. How about the customized control panle design & artworks & LOGO?
A: 1. as for the samples, if we have the stock, then original design and logo will be sent for testing;
2.as for the mass cargoes, the control panel, artworks & logo can be customized after getting your brand letter of authorization.
6. What's your MOQ for the products?
A: 1. Portable induction cooker: 1000pcs, 700pcs for first testing market;
2. Built-in Multi-burners: 500pcs(excluive big special models), 100-200pcs for testing the market
7. What's your factory production capacity each year & production lead time?
A: production capacity: PCBA of Induction cooker: 20 million pcs
Induction cooker:1, 200,000pcs
prduction lead time: 45 days (1st order) & 35 days (repeated orders)
8. Which kind of payment?
A: 1. Irrevocable L/C at sight
2. 30% deposit, 70% T/T balance before shipment
9. How can you ensure the quality?
A: 1. IQC for inspection of in-coming materials
2. QA for online processsampling inspection
3. Aging test and life test, Pressure impact test for the whole machine
4. Internal bulk sampling
5. Clients / Agency for final inspection before shipment
10. How about the after sales service?
A: contact us for convinced evidences and docs, we will handle it like below:
1. offer the same pieces poducts when next shipment
2. refund the damaged products after getting convinced evidences
11. Could you support us for stocking products?
A: Yes, we can support the stock products for 1 month under below conditions:
1. the economic recession and market downturn
2. the force majeure in the selling market
Besides that, any other rational reasons can be supported, but we hope the condition of stock will never be happend in the future!
If any problem, plz help to contact us, we will be your capable vendor and partner!